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What is Online@Home?

What is Online@Home?

Online@Home is a remote-proctored exam. It is a convenient and secure way to take exams at home or from anywhere in the world. These exams are proctored remotely to ensure the integrity of the exam process.

Before you commence your exam registration, it is important that you read our terms and conditions and any penalties for cancellation of examinations.

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What do you need?

  1. Desktop or laptop with a webcam and a microphone
    To take the exam, you will need a laptop or a desktop computer, as the Google Chrome extension required to share your screen is not compatible with mobile devices. You can use ProctorExam on Windows 7 and higher, Mac OS X and higher, ChromeOS and most Linux distributions (64-bit Ubuntu 14.04+, Debian 8+, openSUSE 13.3+, or Fedora Linux 24+. Your laptop or desktop must be equipped with a webcam and a microphone.

  2. Google Chrome browser
    No installation of unnecessary software is needed, but we are asking you to use Google Chrome so that you can add the extension required for screen sharing. Please make sure that you have the administrator rights in order to add the extension to your browser.

  3. Photo ID
    Before starting the exam, you need to identify yourself with your student card, passport, ID card, or a driver’s license with your name and photo on it.

  4. Tablet or smartphone with a camera
    You might be required to use the camera of your smartphone or tablet. We will let you know whether this is applicable. You will need to download an app (34MB) which is compatible with any Android 4.1 or higher and iOS (Apple) 8.0 or higher.

  5. Stable internet connection
    In order to run the exam without any problems, you need to have a steady internet connection (Wi-Fi will be required for mobile streaming) with a minimum upload speed of 1MB/sec.

What are the Process?

  1. You can book the exam on our website here.
    Please make sure to book the exam at least 7 days before the desired exam date.

  2. You will receive an e-mail with the instructions on how to check and set up your system for the exam.
    Please make sure to complete the system check at least 48 hours before the exam.

  3. After the system check is completed, you will receive an e-mail with the exam link.
    Be aware that you will only be able to start the exam at the time that you chose during the booking. Starting the exam earlier or later is not possible.

FAQ's

Registration

No, it does not matter. You can take the exams from any location worldwide as long as you have the required equipment and internet connection.

Yes, you can choose any location that is comfortable for you. It is, however, crucial that you are alone in the room and that the room is quiet and well lit.

You can book the exam at any time you want. However, you need to book at least 7 days before the desired exam date.

You need a laptop or a desktop, Google Chrome browser, a smart device with a camera (smartphone or a tablet) and a stable and steady internet connection. More detailed requirements are listed above in the menu item What do you need?.

You will receive a link for a system check after booking your exam.

No, the exam is web-based. However, you will need to install a Google Chrome extension which enables screen sharing.

You can use Windows 7 and higher, Mac OS X and higher, ChromeOS and most Linux distributions (64-bit Ubuntu 14.04+, Debian 8+, openSUSE 13.3+, or Fedora Linux 24+.

You will need to pay during the booking via credit card or PayPal.

You can choose your preferred date and time of your exam. However, you need to book at least 7 days before your desired exam date.

Once you book the exam date and you want to cancel and not taking it, the examination fee is non-refundable.

You are supposed to receive an e-mail after you have registered for an Online@Home exam. Please make sure that you check your spam folder as well.

If you did not receive anything within 1 hour, please contact us at [email protected].

If you did not receive the system check e-mail at least 48 hours before the exam, please make sure to check your spam folder.

If you cannot find the e-mail in the spam folder, please immediately contact us at [email protected].

The requirements depend on the specific exam module that you chose. You can see the overview of our certification schemes here and see if you need to fulfill any reuquirements.

Exam

No matter which language you are taking the exam in, you will need the knowledge of English to understand the interface of our system and to communicate with the proctor.

No, taking breaks during the exam is not allowed.

It is allowed to use a whiteboard / chalkboard (e.g. either a portable toy whiteboard which can be bought at toy stores at small cost or an office whiteboard) to make notes during the exam. This board must be wiped clean before and after the exam. Besides this, no additional materials are allowed.

You can either make notes on a whiteboard (see above) or on the other hand you will be able to take notes in our exam system. Taking notes on paper is not allowed.

The proctor will have to stop your exam. You will not be able to continue it and will not be refunded.

You can only contact the proctor during the exam via a chat window at the bottom of the screen.

Please be aware that your proctors speak English, so you also need to be able to speak English to talk to them.

After the exam

You will see your results immediately after finishing the exam.

You will get your certificate within one week after finishing the exam via e-mail.